Refund policy

7 Days Return & Refund Policy

We offer a 7-day return policy for our customers. This means you have 7 days after receiving your item to request a return.

Eligibility for Return

To be eligible for a return:

• The item must be unused and in the same condition that you received it.
• It must be in the original packaging.
• You must have the receipt or proof of purchase.

Non-Returnable Items

Some items cannot be returned, such as:

• Perishable goods (food, flowers, etc.)
• Personal care items (beauty products, hygiene items)
• Customized or special order items

Return Process

To start a return:

• Contact us within 7 days of receiving your product.
• Provide your order details and reason for return.
• Once your return is approved, we will provide instructions on how to send the item back.

Refunds

• After receiving and inspecting the returned item, we will notify you about the approval of your refund.
• If approved, your refund will be processed within a few business days.
• Refunds will be issued to your original payment method.

Exchanges

We only replace items if they are defective or damaged. If you need an exchange, contact us within 7 days.

Shipping Costs

• Customers are responsible for return shipping costs unless the item is defective or incorrect.